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Have a burning question or need help placing an order? Our team will respond to your enquiry ASAP (normally within 24 business hours)

Our customer support team are here to help Monday - Friday 9am to 5pm Melbourne time. 
Excluding public holidays.

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Starward

Let's help you solve your whisky questions. Our team are on hand to answer questions about your order and delivery or provide product advice. Use our helpful FAQ's or send us an email and we will respond ASAP to help you get your favourite whisky ordered fast.

Support & FAQ's | Starward Australian Whisky

Your order is being processed by the team at our Port Melbourne distillery. You will receive a tracking number once your order has left the building. 

Orders placed before 8:00 AM are processed the same business day.
All orders placed after 8:00 AM are processed the following business day. 

Standard Delivery expect your order to arrive in 2-8 business days (metro)
Express Delivery, expect your order to arrive 1-4 business day (metro)

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