Have a burning question or need help placing an order? Our team will respond to your enquiry ASAP (normally within 24 business hours)

Our customer support team are here to help Monday - Friday 9am to 5pm Melbourne time. 
Excluding public holidays.

Continue shopping

Contact Us

Continue Shopping

My Cart

Starward

<p>As we&#x2019;re a working distillery, dogs aren&#x2019;t permitted in our indoor areas.</p><p>You&#x2019;re very welcome to join us with your dog in our outdoor dining area. As this space is weather-dependent and not always in use, we recommend calling ahead to check that it&#x2019;s available on the day of your visit.</p>

As we’re a working distillery, dogs aren’t permitted in our indoor areas. You’re very welcome to join us with your dog in our outdoor dining area. As this space is weather-dependent and not always in use, we recommend calling ahead to check that it’s

Can I bring my dog to the distillery?

Visiting & Events at the Distillery

How long does delivery take?

Can you deliver to my area?

What are the shipping costs?

Can I return the product if I'm not satisfied?

Can I change my delivery address?

Where can I enter the unique bottle code?

How long does delivery take for Personalise Whisky?

Which carrier does Starward use to ship all orders?

Do you ship to New Zealand?

There is something wrong with my order.

Can I send a whisky as a gift directly to the recipient?

Can I collect my order from the distillery?

Where is my order?

Delivery & Returns 🚚

What's the best way to get to and from Starward Distillery?

Do you have private dining options?

What is your cancellation policy?

Can I bring a cake?

Can I walk into your distillery and buy Starward whisky to take home?

What are the Distillery & Bar opening hours?

Can you bring kids to the distillery?

What tours and experiences do you have?

What's the difference between the Distillery Tour and the Whisky Masterclass?

Can I buy an experience as a gift for someone else?

Can I change the date or cancel my tour / experience?

What is Starward’s hot weather policy on tours?

Tours & Experiences

Is your whisky vegan?

What is the difference between Scotch, Irish, Bourbon, and Rye whisky?

What is the best whisky for beginners?

How should whisky be stored?

What does the term 'single malt' mean?

How should I serve/drink my whisky?

Why is it spelled 'whisky' instead of 'whiskey'?

Where are the red wine barrels sourced from?

Why does Starward use red wine barrels?

What does Starward do with barrels after they are used?

Has Starward whisky won any awards?

Are Starward whiskies available outside of Australia?

How long is Starward Whisky aged for?

Do you use colours in your whisky?

Is your whisky gluten free?

How to Store Bottled Cocktails After Opening

Learn about Whisky

What's your Privacy Policy?

Can you put me in touch with your distributors?

Does Starward participate in charity events or donations?

How can I apply for a job at Starward?

Distributor Contacts

How to use your subscriber sign up voucher

Do you ship internationally?

What should I do if my order has been damaged in transit?

How can I update my shipping address?

Can I request for delivery without a signature?

Do you sell gift vouchers?

General Enquires

Can I bring my dog to the distillery?Updated 2 days ago