Need help shopping online? Find out delivery timings, payment options, how to make a return and more.
Starward ensures fast delivery across Australia. Choose our Standard Delivery for arrival within 2-8 business days or opt for Express Delivery to receive your order within 1-4 business days. We deliver to all locations, including PO Boxes and Parcel
Starward delivery Australia wide including major towns and metro areas.
Enjoy fast & affordable shipping with Starward. Get FREE standard delivery (2-8 business days) on orders over $79, or opt for Express Delivery (1-4 business days) at a flat rate of $19.95. We deliver to all major metropolitan areas. Order now for spe
Starward offers a 30-day return policy. If you're not satisfied with your purchase, complete this form Contact Form and we will organise to process your return & Refund. Returned items must be unopened and in original saleable condition. Non-refundab
Yes, Starward has gift vouchers for our website and to use at our distillery in Port Melbourne. Find out more about gift vouchers
We understand mistakes happen. Please email us at [email protected] ASAP with your order number, name, and the address correction needed. However, if the package has already left our distillery, we may not be unable to help change the address. We
We've recently made some updates to our whisky bottles and no longer feature a unique bottle code for accessing additional information about our product and production process. We've streamlined our online experience to provide comprehensive details
Create a truly unique experience with Starward's personalised whisky. Adding your personal touch to our whisky requires an extra 1-2 days due to the care and attention we put into each customisation.
All Australian orders are shipped via Australia Post and traceable via their website. Once your order has been shipped the tracking number will be sent to your inbox.
We currently do not have a click and collect option available, however if you would like to purchase from our distillery, you are welcome to come within our opening hours to make your purchase in person and to pick up at the same time.
Unfortunately we don't currently ship to New Zealand. Our core range is available in select New Zealand retailers but our Personalised bottle can only be posted within Australia.
We're sorry to hear! Please send an email to [email protected] with your order number and your name and the issue with your order and a member of our team will be in touch within 24 hours to resolve it. Please provide as much information as possib
Who wouldn't love an Australian whisky as a gift!. All orders come with a packing slip with no price mention, meaning you can send your gift directly to friends and family. All orders come in our cool Starward packaging, or you can opt to add a gift
Regrettably, we do not currently offer the option to pick up orders from the distillery. If you are not available to receive your delivery, it will be redirected to your local Post Office for collection.